Long-lasting eyelash extension retention is one of the most important things your clients look for in a lash extension session. They want to know that their hard-earned money is going toward a look that will last long after they leave your studio. But how do you deal with poor eyelash extension retention when it keeps happening? This Lash & Learn covers what can cause poor lash retention and which preventative measures you can take to help avoid poor lash retention. NovaLash extensions and adhesive are designed to promote lash retention, but if you’re still struggling with keeping your clients’ extensions long-lasting, we have a few suggestions for how to improve lash retention every time.

Read more: 4 Products to Improve Your Lash Retention

Here are some smart ways to combat poor eyelash extension retention time.

How to Solve Poor Lash Extension Retention

Poor lash extension retention can be caused by a number of factors. Here are a few tips for how to address short-lived lashes. 

Tip 1: Make Sure You’re Using the Right Adhesive

When it comes to retention, your lash adhesive does the heavy lifting for you. Because the lash adhesive you use is what holds the extensions to the natural lash, the first place to start when addressing lash extension retention issues is your adhesive. When applied correctly, NovaLash’s line of lash adhesives (along with our science-backed application technique) will allow you to provide a damage-free applicaiton to your clients. The adhesive application process also provides the strongest holding power in the industry, with the Platinum Bond adhesive allowing clients to wait 4-8 weeks between touch ups.

Tip 2: Use The Correct Amount Of Lash Extension Adhesive

You might be tempted to over-apply adhesive to your client’s lash extensions. More glue equals better retention, right? Well, yes and no. If you use too much adhesive, it increases the drying time, which increases your chances of creating unsightly clumps and causes you to perform lots of separation. On the other hand, using too little adhesive will cause the extensions to fall of prematurely. Using the correct amount of adhesive to create a secure bond from the natural lash to the extension is key to achieving excellent retention. If you’re unsure of how much lash adhesive to use, taking a refresher course of NovaLash’s Classic training class is a great way to brush up on your lash extension basics.

Related: How Much Lash Adhesive Should I Use?

Tip 3: Keep Your Studio’s Humidity Under Control

The advantage of using NovaLash adhesives is the ability to customize and control the adhesive properties – everything from the drying time to the viscosity is within your control. The temperature and humidity levels of your lash studio can keep your adhesive from drying correctly—if it’s too humid, your lash adhesive might set too quickly, and if it’s too dry, your lash adhesive might not dry quickly enough. When your adhesive doesn’t set right, your clients’ lash extensions might not last as long (or look as polished). To help better monitor your station’s humidity levels and temperature, NovaLash developed the Aura™, which gives you up-to-date, accurate readings of the immediate area next to your station. Understanding your lashing environment and controlling the adhesive is key to achieving long-lasting retention and providing life-friendly extensions that need minimal maintenance.

Read more: How Does Humidity Affect Lash Extensions?

How the NovaLash Aftercare Bundle Helps Retention

One of the best ways  to help increase your clients’ lash retention time is to encourage them to invest in aftercare for their lashes. NovaLash eyelash extensions are a completely safe, healthy addition to your clients’ natural lashes because they allow (and actually benefit) from a lash care routine. Having your clients follow a lash care routine has multiple benefits for both of you – if your clients keep their lash extensions conditioned, clean, and well-taken care of, this will help them retain their extensions for a much longer time, resulting in a happier and more loyal client. Plus, longer retention means they’ll also be able to show off the work you’ve done to more of their friends and family, which could result in more referrals. After all, a happy client is your best advertisement!

The NovaLash Aftercare Bundle comes with everything you need to help your clients keep their lashes gorgeous and full until their next appointment. Each NovaLash Aftercare Bundle includes:

• 10 cleanLASH
• 5 NovaLash mascaras
• 5 lash wands
• 5 Aftercare kits

The NovaLash Aftercare Kit comes with nighttime conditioner and cleansing pads with pomegranate seed extract for nourishment to help keep their lashes clean, soft, and fluffy. Lash-safe glycol and carbonate-free NovaLash Mascara helps darken and volumize even the fluffiest of lashes, and an extra mascara wand helps your clients comb through their lashes each morning, to keep them lifted and separated. Plus, the kit includes an Aftercare Instruction Card so that your clients can feel confident in their lash extension aftercare routine.

The NovaLash Lash Wand was designed with hygiene in mind. This perfect lash wand is lightweight, compact and portable and will easily fit in any makeup or travel bag. Keeping extensions in pristine condition by brushing them morning and night is simple to do by removing the cap and pushing up the ring to reveal the brush.

Want to learn more about how NovaLash combats lash retention problems? Sign up for a NovaLash training course today.